Complaining about the Operators
I came across this blog post by Rashmi Bansal. Shes unhappy with Vodafone, for what she considers unjustified billing.
My latest Vodafone bill says I need topay 25 bucks for 2 downloads:
a) Callertune from Onmobile - Rs 15
b) Wallpaper from Hungama - Rs 10
Exact download dates and times have been given. Which is great except that I have not made these downloads. I’ve had the same caller tune - ‘California Dreaming’ for many months now. And neither am I into wallpapers!
Ridiculous right? How dare the operator scam people in this way. Except that the callertune is clearly a subscription service, that she acknowledges using.
Heres a screenshot from the Vodafone site:
I have huge issues with Mobile Operators. But a complaint like this does nothing and serves no purpose, other than venting frustration. The operators track record is such that most people will believe anything about them no matter how bad.
What this does do is obscure legitimate issues with the operators practices. Such as the disaster that is the Do Not Disturb list.
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